Services

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Professional Support to Ensure Flawless Tile Application

Recognizing that even premium tiles fall short without proper installation, PrimeTile Gallery offers a dedicated installation support service to eliminate common project headaches. For all customers—whether you’re a homeowner tackling a DIY bathroom reno or a contractor managing a commercial hotel project—we provide free, detailed installation resources tailored to your tile type: this includes step-by-step video tutorials (covering surface preparation, adhesive selection, grout application, and edge finishing), downloadable checklists (to avoid missed steps like moisture testing for bathroom floors), and a team of in-house installation experts available via phone or email 5 days a week to answer specific questions (e.g., “How to cut large-format porcelain tiles without chipping?” or “What grout color best complements matte black tiles?”).

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Our Services
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Free Pre-Purchase Consultation

Get professional tile recommendations (for space, style, function) + free 3D preview to visualize tiles in your space.

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Post-Purchase Support & Warranty

7-day installation guidance, 5-year material defect warranty, and quick Restocking for missing/damaged tiles.

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Commercial Bulk Customization

Tailored tile colors (match brand palettes) + dedicated managers for hotel/retail bulk orders.

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Reliable Delivery Service

On-time delivery (98% success rate) + secure packaging to prevent tile damage during transit.

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Enjoy various discounts immediately!